Customer Service
Earn Clients’ Trust: Every Advantage Plus professional is FCRA (Fair Credit Reporting Act) accredited and brings years of experience to our team.
Accuracy and Speed: We understand the critical nature of our clients’ needs and share in their sense of urgency and accuracy is of the utmost concern.
The key to a successful relationship: Is our Partnership. Our team of experts working with you to achieve results. We focus on several areas to maintain a strong partnership
Deliver Exceptional Value: The value we provide, through enduring relationships, an ‘open door’ communication policy and personalized service is the hallmark of our company.
Our goal: To help you close more loans and to make sure everyone feels they’re getting the service they’re paying for and deserve.
Flexible Account Management
Unlimited users with various levels of authorization
Easily manage multiple branches and locations
Scales with your business
Reduces data entry time
“Expect Excellence, Expect Results”
- Direct access to customer support
- SSAE 16 Type II certified
- Fair Credit Reporting Act compliant
- Webinar user training
- Processing questions answered immediately
- Borrower data is secure from unauthorized users
- Adheres to rigorous compliance standards
- Easy implementation in multiple locations with no overhead
Training
On-site training: Our Team will come to your office and train your whole group on our Products and Program. Our Credit Reporting Program is very robust and has a lot of features Loan Officers can utilize to help them Close 30 % More Loans.
One on One training: If you prefer a more personal approach.
Webinar training: We have the tools to train your staff via the web.
Through a Zoom, Teams or any other platform of your choosing.