Customer Service & Training

Customer Service

Earn Clients’ Trust: Every Advantage Plus professional is FCRA (Fair Credit Reporting Act) accredited and brings years of experience to our team.

Accuracy and Speed: We understand the critical nature of our clients’ needs and share in their sense of urgency and accuracy is of the utmost concern.

The key to a successful relationship:  Is our Partnership. Our team of experts working with you to achieve results. We focus on several areas to maintain a strong partnership

Deliver Exceptional Value: The value we provide, through enduring relationships, an ‘open door’ communication policy and personalized service is the hallmark of our company.

Our goal: To help you close more loans and to make sure everyone feels they’re getting the service they’re paying for and deserve.

“Expect Excellence, Expect Results”

  • Direct access to customer support
  • SSAE 16 Type II certified
  • Fair Credit Reporting Act compliant
  • Webinar user training
  • Processing questions answered immediately
  • Borrower data is secure from unauthorized users
  • Adheres to rigorous compliance standards
  • Easy implementation in multiple locations with no overhead

Undisclosed Debt Monitoring

On-site training: Our Team will come to your office and train your whole group on our Products and  Program.  Our Credit Reporting Program is very robust and has a lot of features Loan  Officers  can utilize to help them Close 30 % More Loans.

One on One training: If you prefer a more personal approach.

Webinar training: We have the tools to train your staff via the web.

Through a Zoom, Teams or any other platform of your choosing.