Customer Service & Training
Customer Service
Earn Clients’ Trust: Every Advantage Plus professional is FCRA (Fair Credit Reporting Act) accredited and brings years of experience to our team.
Accuracy and Speed: We understand the critical nature of our clients’ needs and share in their sense of urgency and accuracy is of the utmost concern.
The key to a successful relationship: Is our Partnership. Our team of experts working with you to achieve results. We focus on several areas to maintain a strong partnership
Deliver Exceptional Value: The value we provide, through enduring relationships, an ‘open door’ communication policy and personalized service is the hallmark of our company.
Our goal: To help you close more loans and to make sure everyone feels they’re getting the service they’re paying for and deserve.
“Expect Excellence, Expect Results”
- Direct access to customer support
- SSAE 16 Type II certified
- Fair Credit Reporting Act compliant
- Webinar user training
- Processing questions answered immediately
- Borrower data is secure from unauthorized users
- Adheres to rigorous compliance standards
- Easy implementation in multiple locations with no overhead
Undisclosed Debt Monitoring
On-site training: Our Team will come to your office and train your whole group on our Products and Program. Our Credit Reporting Program is very robust and has a lot of features Loan Officers can utilize to help them Close 30 % More Loans.
One on One training: If you prefer a more personal approach.
Webinar training: We have the tools to train your staff via the web.
Through a Zoom, Teams or any other platform of your choosing.
